1. BusinesS phone call
· * if talking
directly to someone who intended
Nana : good morning, nana’s tour &
travel can i help you?
Dimas :
good morning, can i speak to Ms. Nana,please?
Nana : who is calling?
Dimas : my name is Dimas.
Nana : this is nana speaking,can i
help you sir?
Dimas : whether here can book tickets for
a vacation?
Nana : Of course, I can.
Dimas : thank you.
Nana : if I may know, this is the
ticket for how many people and for a vacation where?
Dimas : for two people and i want to
vacation in Raja Ampat.
Nana : okay sir. then I'll take care
of it. tomorrow you should come to my office to bring the files I requested.
Dimas : okay ms. Nana, thank you and good
morning.
Nana : good morning.
· * Make apoitment
or appointment with someone or cancel meetings
Nana =
secretary
Dimas = caller
Mr.
Prabowo = manager
Nana
: good morning,
jamaica tour & travel can i help you?
Dimas
: good morning, could i
speak to Mr. Prabowo?
Nana
: who is calling?
Dimas
: my name is Dimas.
Nana
: okay i will
transfer your call,Wait a minute.
Mr.
Prabowo : good morning.
Dimas
: this is Mr. Prabowo?
Mr.
Prabowo : speaking.
Dimas
: i’m from tour &
travel agent. I would like to offer you to join our agency. Are you interested?
Mr.prabowo
: let us talk first
Dimas
: by the way when I can
meet with you,sir?
Mr.
Prabowo : okay.. you can come to my office tomorrow at 9 am. But before
you came you must call my secretary again.
Dimas
: okay..see you there,sir
· * The next day
Nana
: good morning,
jamaica tour & travel can i help you?
Dimas
: good morning, can i meet
Mr.Prabowo?
Nana
: whether it has made
an appointment with Mr. Prabowo?
Dimas
: done.
Nana
: okay..i will
transfer your call to Mr.Prabowo. wait a sec
Mr.Prabowo
: hello, speaking
Dimas
: today I will visit
your office, if you're not busy?
Mr.
Prabowo : i’m so sorry, it turns
out today I have an appointment with the shareholders in jamaica tour & travel.
Dimas
: okay..no problem sir.
I understand
Mr.prabowo
: why do not you come back
tomorrow, I'll meet you.
Dimas
: yes of course
Mr.Prabowo
: okay..good morning and see you
soon
Dimas
: see you soon,sir.
2. Make a email for Advertising or Promotion
reference :
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